LincolnX Featured takes a look at our LincolnX members, profiling their firm and highlighting key developments within their business.
Based in the heart of Lincoln city – Glow Heating Services are a central heating company with a difference. Born from a desire to deliver a premier service, but with the intimacy of a local business – founder Jack McGovern is on a mission to change the world, one boiler at a time.
Witnessing the unfortunate potential for customers to ‘slip between the cracks’ with a large enterprise; Jack was determined to create a system which prevented families waiting for days, or even weeks to be seen by an engineer, cue GlowPlus Home.
GlowPlus Home In A Nutshell
Including boilers, heating, controls, plumbing, drains and electrics; GlowPlus Home works like an insurance policy for your essential household appliances.
By signing up, you’re buying into an existence – work or home – free of the tedious domestic tasks which haunt your subconscious, leaving you open to doing the things you love.
Keeping You Safe
Like the AA for your boiler, or electrics; Glow will never leave you and your family stranded in an emergency. So, in the event of household appliance breakdown; a highly skilled engineer will be round swiftly to ensure your safety, and get you back on your feet.
Through this comprehensive package, Glow aims to covers all avenues of home services; eliminating household hassles like booking in annual servicing for your essential appliances.
The all-inclusive nature of this plan also lends itself perfectly to landlords or letting agents wishing to deal with one reputable company, and included within the package is a CP12 (landlord gas safety certification).
The monthly fee will also cover you for repairs – meaning no crippling replacement costs should your boiler cease to work, your electrics fail, or your kitchen sink spontaneously combust.
For a fixed monthly fee, you receive;
- Unlimited callouts
- Priority assistance
- Guaranteed 24 hour response time
- Parts and labour
- Annual boiler servicing
- CP12 included (landlord gas safety certifications)
- TS & Cs apply
Why Chose Glow?
Glow’s track record for going above and beyond expectation is second to none – just read the reviews. With a 100% customer promise to date and a live net promoter score of 91; they’re proudly stamping their mark on the Lincolnshire heating and services landscape.
Building trust through dedicated customer care, Glow is growing a community, not just a database.
To join the movement head over to www.glowheatingservices.co.uk or give one of the friendly team a call on 01522 300 744.
Jack has over 10 years’ experience in the heating industry, with five of those spent in a managerial capacity at a leading services provider. He decided on the venture after seeing a gap in the market.
His vision is for Glow to be the number one heating services provider in Lincolnshire with the best customer service and the best marketing and branding.
He also wants to have the fastest response time within the industry by getting to customers who are in need within 24 hours every time.
He said: “I plan to compete with the bigger organisations by being competitive on price with bespoke maintenance plans which have more benefits and by not letting customers down.”
To find out more about Glow Heating Services, watch the video above or visit the website.
Words by Amy Kyriacou